Centerpoint - development of key components for Metaforce platform
Development of key modules of the Centerpoint platform by Metaforce, including Audit, SmartForms, DocSign and Notifications. Modern solutions improving security, automation and quality of customer communication.
Centerpoint is the flagship platform of Metaforce, designed to digitize business processes and modern customer communication. Its goal is to combine security, automation and an intuitive interface into a single solution that allows organizations to increase efficiency and improve customer interactions.
As an outsourcing technology partner, the Develos team was responsible for developing key platform components: Audit, SmartForms, DocSign and Notifications. Each of these plays an important role in operations – from monitoring and recording events, to digital forms for data collection, electronic document signing and intelligent notifications.
The Audit module ensures full transparency of activities and allows tracking of the entire operation history. SmartForms replace traditional paper forms, enabling interactive and fast exchange of information with clients. DocSign allows secure electronic approval of documents, accelerating decision-making and eliminating logistical barriers. Finally, Notifications support automated user updates on key events and case statuses.
With these features, Centerpoint becomes a complete Customer Communication & Process Automation platform, enabling organizations to handle processes in a consistent, fast and customer-oriented way.
Area
Communication
Client
Completion date
March 2024
Project scale
Scandinavia
Form of cooperation
IT Outsourcing
Problem
The main challenge in this project was to deliver solutions that would fully integrate with the existing architecture of Centerpoint without disrupting its operation in the production environment. The key areas of difficulty included:
- Technological consistency – the new modules had to be aligned with existing components.
- High security requirements related to document handling and sensitive data.
- User interface ergonomics, ensuring intuitive usability despite advanced functions.
- Delivery pace – outsourcing required efficient communication and timely delivery within strict deadlines.
Business value
Thanks to our work, the Centerpoint platform was enhanced with features that significantly increased its business value:
- The Audit module improved transparency and process security.
- SmartForms reduced processing time and eliminated manual errors.
- DocSign streamlined document signing and accelerated decision-making.
- Notifications improved communication with users and automated alerts.
As a result, the platform became not only an operational tool but also a strategic business asset, enabling Metaforce clients to manage communication processes faster, more securely and consistently.
Unlocking CenterPoint's potential with Develos
The Develos team, composed of experienced professionals with deep expertise in software engineering, played a key role in transforming CenterPoint into a more stable, efficient and user-friendly platform. Their meticulous approach to understanding our vision, combined with technical skills, enabled seamless integration of advanced features and further strengthened its position as a leader in the customer communication domain.
What truly sets Develos apart is their commitment to quality and ability to deliver tailor-made solutions, perfectly aligned with client requirements. The synergy between Metaforce and Develos resulted in a product that is not just a tool but a strategic asset, enabling our clients to streamline processes and deliver outstanding customer experiences.
We are proud to collaborate with Develos as our technology partner and we are confident this partnership will continue to drive innovation, growth and set new industry standards. If you are looking for a software consultancy that combines technical excellence with a client-first approach, Develos is the partner you need.
Petter Dybdahl
CTO Metaforce AB
Best quality of collaboration comes from personalized approach and perfect understanding of other party. Therefore, we encourage you to contact us, so we can better understand your needs and present adequate offer for our services.
